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SurveyGuide.us Support & Feedback

Found outdated survey information, an incorrect rule, a broken official link, or something we can explain more clearly? Contact Survey Guide about information published on SurveyGuide.us.

Survey Guide is an independent informational website. We are not owned, operated, sponsored, endorsed by, or officially affiliated with the retailers, restaurants, brands, survey companies, or sweepstakes providers discussed on this website.

How We Can Help

Survey Guide publishes independent guides about customer feedback surveys, receipt surveys, survey websites, rewards, sweepstakes information, entry requirements, and common survey access problems.

You can contact us when information on SurveyGuide.us needs attention or when you have feedback about the website itself.

Report Incorrect Information

Tell us if a survey rule, receipt requirement, eligibility condition, deadline, reward, prize, or other factual detail appears incorrect.

Report Outdated Information

Customer survey programs change. Let us know when an official survey URL, reward, entry method, promotion period, or rule has changed.

Report a Broken Official Link

Tell us if an official survey or brand link in one of our guides no longer works, redirects somewhere unexpected, or points to an outdated page.

Send General Feedback

Share suggestions about readability, page layout, navigation, accessibility, or information that could make Survey Guide more useful.

Privacy or Accessibility

Contact us about privacy concerns related to SurveyGuide.us or an accessibility problem that makes our website difficult to use.

Business or Media Inquiry

Website-related business, media, advertising, or other professional inquiries can be sent through the form below.

Need Help From a Brand or Survey Provider?

Contact the company or survey provider directly when you need official customer or survey support.

Survey Guide does not operate the customer surveys, contests, sweepstakes, loyalty programs, rewards programs, or brand customer service systems described in our guides.

We cannot access another company’s internal system or confirm whether a survey submission was successfully received.

Survey Guide cannot:

  • issue or replace survey rewards;
  • verify or modify sweepstakes entries;
  • select or confirm sweepstakes winners;
  • replace a store or restaurant receipt;
  • recover a customer account;
  • change a transaction or purchase record;
  • approve a receipt that an official survey rejects; or
  • access information stored by a retailer or survey provider.

For these issues, use the company’s official website, customer service page, receipt instructions, or the support option provided by the official survey operator.

Report an Error or Request a Correction

Accuracy matters because customer survey websites and promotional rules can change after an article has been published.

If you find information on SurveyGuide.us that conflicts with a current official source, send us enough information to review the issue properly.

  1. Send the Survey Guide page URL Tell us which SurveyGuide.us article contains the information.
  2. Identify the information in question Tell us which statement, table, rule, link, or section may be incorrect or outdated.
  3. Explain the possible correction Tell us what appears to have changed or what you believe the accurate information should be.
  4. Include a primary source when available A current official survey page, official rules page, brand website, terms page, or first-party support page is especially useful.
Our source preference
For factual corrections, we prefer current first-party information such as official survey pages, official promotion rules, company websites, terms and conditions, and official customer support information.

When a reliable current source confirms that a material detail has changed, the affected information can be reviewed and corrected. We may also review the surrounding section because one changed rule can affect several related statements.

How We Approach Survey Information

Survey Guide aims to help readers understand customer feedback and receipt-based survey programs without presenting itself as the company that operates them.

We use current first-party information where practical. This may include a live official survey page, the brand’s own website, published promotion rules, official terms, or other information released by the organization responsible for the program.

We do not assume that an older rule still applies simply because it appears on another website. Survey providers, receipt requirements, prizes, promotion periods, eligibility rules, and survey addresses can change.

Readers should confirm time-sensitive requirements on the applicable official survey page before participating.

Please Do Not Send Sensitive Information

Do not send passwords, bank information, payment card numbers, Social Security numbers, account credentials, or other highly sensitive personal information through this contact page.

A complete receipt, full survey code, payment information, or account password is normally not necessary when reporting an error on SurveyGuide.us.

If an issue involves your personal purchase, account, receipt, transaction, survey response, reward, or prize, contact the responsible company through its official support channel.

Advertising and Editorial Independence

SurveyGuide.us is an independent informational website and may earn revenue from advertising.

Advertising does not make Survey Guide an official survey website and does not mean that a brand or survey provider owns or operates this website.

Advertising does not determine the survey deadline, reward amount, eligibility rule, entry requirement, or editorial conclusion shown in our guides.

Brand names, survey names, product names, logos, and trademarks belong to their respective owners.

Send Us a Message

Use the form below for correction requests, outdated information, broken links, general feedback, privacy questions, accessibility issues, or website-related inquiries.

If your message concerns a specific article, include the SurveyGuide.us page URL so we can identify the information quickly.

    Learn More About Survey Guide

    Our supporting pages explain who Survey Guide is, how we approach survey information, how corrections are handled, and how website privacy is managed.

    Independent Website Notice
    Survey Guide is an independent informational website and is not affiliated with any brand or survey provider mentioned on this site. We do not operate the surveys or sweepstakes covered in our guides. All trademarks belong to their respective owners. Always check the applicable official survey page and current official terms before participating.